UX/UI designer @ Denso

Fleet Management System

Optimizing real-time fleet operations for clarity and scale

Designing a fleet management interface that helps managers and drivers make smarter, faster decisions with less friction and more visibility

MobiQ Video

MY ROLE

Feature development within a defined architecture my role centered adding a feature and modernizing the legacy system with the architecture and documentation in place

PROCESS

RESEARCH

Users needed better ways to interact

The legacy system displayed dense operational data, but lacked role-based filtering, alert prioritization, and OTA visibility.

Users were managing multiple fleets but the UI assumed a one-size-fits-all view.

  • Fleet group dashboards

  • OTA update scheduler with retry flow

  • Role-based task views

  • Alert prioritization logic

  • Clean vehicle-level data interfaces

“My drivers don’t need to see software issues. They just want to go.”
“Switching filters resets everything. It wastes time every day”
“I can’t track if an OTA update failed unless someone calls me”
“I manage five fleets, I just need to see what’s wrong, with who, right now.”

DESIGN

IMPROVEMENTS

Smarter fleet-level filtering

UI Rework- Clarification

OTA flow with feedback

Prioritized alert visual hierarchy

Streamlined mobile driver view

USABILITY TESTING

Testing the designs: Result samples

Retry and refresh icons looked too similar

➝ Redesigned with distinct shapes and hover hints

Operators lacked key info at a glance

➝ Added note fields and visibility into vehicle eligibility

Filters reset on fleet switch

➝ Introduced persistent dashboard filters

Drivers confused by tech alerts

➝ Removed non-critical data from driver interface

OTA success/failure not visible

➝ Added status tags and retry system

WHAT I LEARNED

Prioritize feature flexibility, not everything needs to be visible at once, but it needs to be ready when it matters

This project pushed me to manage a complex design system, translate legacy interfaces into Figma, and make choices that scale with client needs